Frequently Asked Questions

Getting in touch through the contact page is enough. We hold an initial meeting to understand your current financial situation and your needs, and then share the list of documents required and how the process runs.

You can send your documents by e-mail, through a messaging application, or through an upload link created for you. Physical delivery of documents is also accepted.

Yes. A notification is sent from our system before every filing period. If a document is missing, you are contacted before the deadline arrives.

Once the return has been filed, the assessment document is sent to you by e-mail or messaging. The amount payable and the payment deadline are stated on the document.

All documents are held in our secure archive for the statutory retention period of ten years. You can reach any document quickly whenever you need it.

When you contact us through any of our channels, the document you ask for is retrieved from the archive system and sent to you.

Documents are stored in an encrypted environment and backed up regularly to different geographic locations. No document is lost in the event of a technical failure or a natural disaster.

It is the internal system we developed to track the work of the office. It records what has been done and what is due for each client in each period, which documents are missing and where each process stands. No task is skipped.

KARTAL, the AI engine we developed, automatically recognises the type and period of every scanned document and the client it belongs to. This reduces the risk of manual entry errors to a minimum.

The fee is determined according to the type of liability, the scope of the activity and the monthly transaction volume. You can reach us through the contact page for detailed fee information.

Yes. An accountancy engagement agreement setting out the scope of the service and the responsibilities of both parties is signed. The agreement follows TÜRMOB standards.